Refund and Returns Policy – Dev Fusion Tech

Overview:
At Dev Fusion Tech, we pride ourselves on delivering quality services in a timely manner. We understand the importance of satisfaction and trust, and this policy outlines our commitment to ensuring our customers have a seamless and satisfactory experience.

Purchase and Service Initiation:
Upon purchasing a service, our team will promptly initiate the process of delivering your order. Every effort will be made to commence work and deliver within the stipulated timeline.

Refunds:

  1. 72-hour Guarantee: If we do not commence or deliver the service within 72 hours of your purchase, you are entitled to a full refund upon request.
  2. Satisfaction Guarantee: If you are not satisfied with the quality of service provided, please reach out to our support team within 7 days of service delivery. We will make every effort to address your concerns. If the issue is not resolved to your satisfaction, you are eligible for a full refund.

Returns:
Given the nature of our services, physical returns are not applicable. However, if you have concerns or issues, please contact our support team, and we will be happy to assist and ensure your satisfaction.

Exchanges:
If you wish to exchange the service you purchased for another service of equal or lesser value, please contact our support team within 48 hours of your original purchase. We will do our best to accommodate your request based on service availability.

Gifts:
If the service was marked as a gift during purchase and you are dissatisfied, the refund will be provided in the form of a gift credit for the value of the service. Gift services are also subject to the same 72-hour and satisfaction guarantees.

Help:
Our dedicated support team is here to assist you with any concerns or questions you might have. For immediate assistance or to address any issue, please contact business@devfusiontech.com.

Conclusion:
Your satisfaction is paramount to us. Our policies are designed to provide you with the assurance you need when choosing our services. We thank you for your trust and look forward to serving you.